CoActivate offers professional inbound and outbound engagement centre services, delivering a seamless solution for both businesses and consumers across a variety of channels, including voice, email, online and chat. They specialise in providing a blended sales and service offering.
CoActivate currently offers several contact centre services as follows:
- Online sales and support
- Telesales
- Telemarketing
- Lead generation
- Up-sell and cross-sell
- Retention and churn
- Sales fulfilment
- Order processing
- Customer care
- Quality assurance