CoActivate offers professional inbound and outbound engagement centre services, delivering a seamless solution for both businesses and consumers across a variety of channels, including voice, email, online and chat. They specialise in providing a blended sales and service offering.

CoActivate currently offers several contact centre services as follows:

  • Online sales and support
  • Telesales
  • Telemarketing
  • Lead generation
  • Up-sell and cross-sell
  • Retention and churn
  • Sales fulfilment
  • Order processing
  • Customer care
  • Quality assurance